Instructional Designer​/LM Admin

Requisition Number: 30012

When you work for Ameri Gas, you become a part of something BIG! Founded in 1959, Ameri Gas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Position Summary: The Instructional Designer / LMS Administrator is responsible for designing, developing, and evaluating high-quality learning experiences that drive performance improvement and business results lying adult learning principles, instructional design methodologies, and industry best practices, this role creates engaging, effective training programs in multiple modalities including eLearning, instructor‑led training, virtual training, microlearning, and blended approaches. In addition to instructional design responsibilities, this role serves as the technical administrator of the Learning Management System, ensuring seamless delivery of learning content through effective LMS configuration, content management, reporting, and end‑user support.

Up to 20% travel required.

• Learning Analysis & Instructional Design Conduct front‑end analysis to identify performance gaps, collaborate with stakeholders to define learning objectives aligned to business goals, and analyze target audience characteristics to inform design decisions. Recommend appropriate interventions including training solutions and non‑training alternatives such as job aids, process improvements, or coaching when applicable.
• Multi‑Modal Content Development Design and develop comprehensive learning solutions using instructional design models (ADDIE, SAM) across multiple modalities including eLearning courses with multimedia and assessments, instructor‑led training materials, virtual training programs, microlearning modules, and blended learning programs. Create engaging, learner‑centric content using authoring tools (Articulate 360, Adobe Captivate) that meets regulatory requirements and follows adult learning principles.
• Assessment & Evaluation Design valid and reliable assessments (knowledge checks, skills demonstrations, simulations) aligned to learning objectives and develop evaluation strategies using Kirkpatrick’s four levels to measure reaction, learning, behavior change, and business results. Analyze evaluation data and conduct pilot testing to measure training effectiveness, demonstrate ROI, and identify opportunities for continuous improvement.
• Subject Matter Expert Collaboration Partner with SMEs from safety, operations, technical services, and other departments to facilitate knowledge extraction sessions and translate technical expertise into effective training content. Guide SMEs through review and validation processes while educating them on adult learning principles, incorporating their feedback while maintaining instructional integrity and learner‑centered design.
• Project Management & Quality Assurance Manage multiple concurrent instructional design projects from intake through publication, meeting deadlines and quality standards while coordinating with multimedia specialists, graphic designers, LMS specialists, and cross‑functional teams. Maintain comprehensive project documentation (design documents, storyboards, scripts, version control) and ensure all content follows established standards, templates, and style guides for consistency across programs.
• LMS Administration & Learning Technology Administer and maintain the Learning Management System including creating and managing enrollment groups, uploading and organizing eLearning content (SCORM packages, videos, PDFs), configuring course settings, and troubleshooting technical issues such as SCORM errors, enrollment problems, and reporting discrepancies. Generate and distribute manager reports and analytics on training completion rates, compliance metrics, and learning effectiveness to support data‑driven decisions and ensure organizational compliance.

Ameri Gas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on…