Libraries Specialist, Thun Library, Berks campus

Job Overview

Libraries Specialist – Thun Library, Penn State Berks. Responsible for assisting library patrons, providing advanced support, and performing library services during 15 hours per week (including evenings and weekends). Work during core library hours:
Monday‑Friday 8:30am‑9pm, Sunday 2pm‑6pm, with adjustments in breaks and summer.

• Welcome students, staff, faculty, and community members to the library.
• Check out/in books, equipment, and other library materials.
• Confirm study room reservations.
• Provide guidance on user accounts and library services.
• Follow library operation processes and procedures.
• May oversee library operations during opening or closing.
• Assist Student Library Assistants (SLAs) with service questions and override permissions.
• Address building concerns, including disruptive patron behavior or maintenance issues.
• Assist others with technology, referring to PSU IT when necessary.
• Answer general questions about the library and Penn State Berks campus.
• Assist users and colleagues with advanced requests and support services.
• Refer in‑depth questions to the library team and/or appropriate departments.
• Retrieve and shelve materials correctly in a 68,000+ item collection.
• Inform the library team of service concerns or suggestions.

• Customer service experience.
• Non‑students, students with experience supervising or working independently in a customer service setting, or current Student Library Assistants.
• Ability to communicate clearly in both face‑to‑face and written formats.

• Starting rate of $15.00 per hour.
• Supportive team with training and mentorship opportunities.
• Reasonable accommodations for employees with disabilities.
• Opportunities to collaborate on special projects with the Thun team.

Applicants must submit a cover letter explaining why this position is a good fit, a résumé, and confirm availability in the required time slots. Applications will be reviewed beginning August3 and interviews conducted through the end of September.

Employment will require background checks in accordance with University policies. All applicants are considered in accordance with Penn State’s equal‑opportunity and diversity policies. For accommodations during the application process, contact
814‑865‑1473.

For campus crime statistics and security policies, see Penn State’s annual security reports.

Penn State is an equal‑opportunity employer. We are committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.