Graduate Intern - Academic Advising

Location: Villanova

Posting Number: V

Position Title:

Graduate Intern - Academic Advising Posting Type Student Hours/week: 20 Eligibility:
Work study preferred but open to all students Semester  Academic Year Location Vasey Hall Detailed Work Schedule Number of positions: 2 Department: 576-Dean, Professional Studies Contact Name:
Olivia Mendenall Contact Phone/Extension: 9-4418

Position Summary Information

Job Description

Summary:

The CPS Academic Advising Team is accepting applications for a postgraduate, part-time internship. This unique opportunity is geared towards individuals with a strong interest in exploring a career in higher education, specifically in academic advising and student support services.

The Academic Advising Intern will be a full member of the Advising Team, supporting a caseload of students and contributing meaningfully to the various projects, events, and initiatives put forth by the Advising Team and the College of Professional Studies.

As a result of this program, the Intern will develop an understanding of prominent student development theories and academic advising approaches through both hands-on experience and targeted professional development opportunities. They will cultivate a personal advising philosophy to guide their work across the higher education landscape.

Requirements:

60% STUDENT SUPPORT SERVICES

* Serve as an Academic Concierge for all CPS students

* As the bridge from acceptance to enrollment, liaise between new students and advisors, assist with the onboarding of new students

* Routinely check in with specific groups of students throughout the semester, addressing logistical and administrative barriers and refer students to appropriate resources

* Collaborate with Advising and Admissions colleagues in the transfer credit evaluation process

* Regularly monitor and edit content for student-facing advising information and messaging for consistency and accuracy

* Oversee advising email account by responding to emails, sending announcements, and triaging messages as needed

* Assist Advising Team with programming, such as Orientation, Commencement, and various student-focused events

* Maintain tracking documents to ensure accurate data collection

* Engage in benchmarking research to ensure the team's efforts and services are aligned with institutional goals, higher education trends, and academic advising scholarship

* Develop ethical advising practices in record-keeping, FERPA compliance, navigation of difficult conversations, and administrative processes

* Assist Advising Team in daily tasks and attend meetings when appropriate

25% ACADEMIC ADVISING

* Oversee a caseload of assigned students:

* Meet one-on-one with students via individual advising appointments, establishing rapport and maintaining regular communication, assisting academic program and career exploration, supporting registration, and referring students to a network of campus resources, when appropriate

10% INDUSTRY/COMMUNITY PARTICIPATION

* Collaborate with teams in CPS and across the University to understand the collective nature of advising and student support

* Work with Academic Advising Team and campus partners, when applicable, on development and coordination of courses/events

* Participate in relevant professional development activities and/or associations

* Represent the Advising Team and CPS at various campus events sponsored by CPS and/or the University

5% ADDITIONAL RESPONSIBILITIES

* Other duties as assigned

* Participate in events on occasional nights and weekends

Additional Information:

Formal

Education:

* Bachelor's degree required;
Currently enrolled in a master's program at Villanova, preferably in higher education, counseling, or related field.

Additional Information:

* Demonstrate strong organizational, time management, and problem-solving skills in a fast-paced and dynamic environment.

* Create a welcoming, helpful experience for all stakeholders. Communicate effectively, both written and oral, with colleagues and students. Navigate complex and difficult conversations in an ethical and professional manner.

* Exercise good judgement and integrity when handling confidential information and student situations.

* Demonstrate…