Graduate Intern - Academic Advising

Graduate Intern
- Academic Advising

The CPS Academic Advising Team is accepting applications for a postgraduate, part-time internship. This unique opportunity is geared towards individuals with a strong interest in exploring a career in higher education, specifically in academic advising and student support services. The Academic Advising Intern will be a full member of the Advising Team, supporting a caseload of students and contributing meaningfully to the various projects, events, and initiatives put forth by the Advising Team and the College of Professional Studies.

As a result of this program, the Intern will develop an understanding of prominent student development theories and academic advising approaches through both hands-on experience and targeted professional development opportunities. They will cultivate a personal advising philosophy to guide their work across the higher education landscape.

Position Title:

Graduate Intern
- Academic Advising

Posting Type:
Student

Hours/week: 20

Eligibility:
Work study preferred but open to all students

Semester:  Academic Year

Location:

Vasey Hall

Contact Name:
Olivia Mendenall

Contact Phone/Extension: 9-4418

Job Description

Summary:

The Academic Advising Intern will serve as an Academic Concierge for all CPS students, as the bridge from acceptance to enrollment, liaising between new students and advisors, assisting with the onboarding of new students. Routinely check in with specific groups of students throughout the semester, addressing logistical and administrative barriers and refer students to appropriate resources. Collaborate with Advising and Admissions colleagues in the transfer credit evaluation process.

Regularly monitor and edit content for student-facing advising information and messaging for consistency and accuracy. Oversee advising email account by responding to emails, sending announcements, and triaging messages as needed. Assist Advising Team with programming, such as Orientation, Commencement, and various student-focused events. Maintain tracking documents to ensure accurate data collection. Engage in benchmarking research to ensure the team's efforts and services are aligned with institutional goals, higher education trends, and academic advising scholarship.

Develop ethical advising practices in record-keeping, FERPA compliance, navigation of difficult conversations, and administrative processes. Assist Advising Team in daily tasks and attend meetings when appropriate.

Requirements:
Demonstrate strong organizational, time management, and problem-solving skills in a fast-paced and dynamic environment. Create a welcoming, helpful experience for all stakeholders. Communicate effectively, both written and oral, with colleagues and students. Navigate complex and difficult conversations in an ethical and professional manner. Exercise good judgement and integrity when handling confidential information and student situations. Demonstrate initiative and creativity in tackling new tasks and projects and addressing issues as they arise.

Manage and complete tasks in a timely manner and communicate openly around questions and time constraints. Be proficient in all standard computer applications, including Microsoft office products, especially Outlook, Teams, Excel, and Word. Quickly learn and adapt to new technologies and platforms. Have a deep commitment to the College of Professional Studies, to the University's Catholic/Augustinian heritage and the advancement of its mission, and to serving the needs of a diverse community.

The position will extend through the end of the academic year but may be renewed for an additional academic year at the supervisor's discretion and in consultation with the intern. Internship credit may be available.

Wage Rate: $18/hr for Masters students or $21/hr for Doctoral students (GAH only, no tuition or stipend)