Manager-Sys Ops & Admin

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Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow.

The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Technology

• Operation & Maintenance of IN and related Nodes
• Implementation of new Nodes and Integration with existing network elements
• Expansion and upgrade
• Hardware support and Inventory Management
• User access management in IN and Vtopup
• Regulatory Compliances & Process Implementation
• Partner and Vendor Management

• Keeping uptime of all IN and associated nodes
• KPI monitoring and maintaining
• IN projects - Hardware / Software expansion and upgrade, patch implementation, integration with new core and associated nodes
• Implement System integrations of IN nodes, existing and new, with Core / VAS nodes, IT systems etc
• Faulty HW replacement / spare management / coordination with SNOC for FM
• R&R / RMA management
• Comply with all regulatory agencies & internal compliance requirements & Implement of processes
• HW/SW, operational problems/issues, testing new features & allied activities under vendor scope
• Creation, deletion and modification of user  per SOP for IN and Vtopup

• Must have basic understanding of prepaid call flow
• Must be conversant with Amdocs / Optima (RECC) charging systems, knowledge on Ericsson charging system will be appreciated
• Must have at least 5-7 years of experience in System Ops & Admin in Amdocs charging platform
• Must have knowledge of SQL/PLSQL query
• Must have knowledge of unix/Linux OS and scripting
• Good Scripting and Programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks
• Working knowledge in Debugging and Analyses of complex issues within large scale operation platforms
• Good communication skill for liaising with other cross functions like Marketing, RA etc
• Should be flexible enough to support business during odd hours, week end and holiday
• Must have knowledge of Voucher management and Vtopup systems

• Engineering Graduation in Electronics / Electronics with Communication / Computers Science

Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership