IN_RBAI_Senior Engineer/Asst. Manager_Complaint Management_IN
Listed on 2026-02-09
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Engineering
Quality Engineering, Manufacturing Engineer, Process Engineer, Electronics Engineer
Full-time
Company DescriptionIn India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies with a combined strength of over 31,500 associates which includes around 15,650 research and development associates.
Bosch Automotive Electronics India Pvt. Ltd. (RBAI) is a 100% subsidiary of Robert Bosch GmbH. Established in 2009, in Naganathapura - Bengaluru, RBAI is primarily focused in manufacturing electronic products for the automotive sector. RBAI has consistently added an average of one product every year resulting in a wide range of products comprising – Engine Control Units (ECU) for both 4W and 2W, Body Control Modules (BCM), ECUs for ABS, DC-DC Converters, iTraMS (Intelligent communication control unit) to name a few.
RBAI also produces products for eMobility like MCU (Motor control Unit), C-Box (Communication Box), VCUs (Vehicle Control Unit), Central gateway modules and is geared up for other futuristic products. RBAI with its diverse portfolio, not only caters to local markets, but also exports products to all major global customers. The Naganathapura Plant (NhP1) is seen as a benchmark in Operational Excellence in AE and Bosch India, using an integrated approach of Bosch Production System (BPS) and I4.0. With a young and agile team, RBAI’s mission statement ‘Be RBAI’ (Be Reliable Benchmark Agile Innovative) is a testament to our commitment in providing best in class products and services for its customers.
- Responsible for purchasing quality assurance of Electronics & PCB and defecthandling.
- Plan, execute, oversee inspection and testing of products to verify conformance with specifications and deliverables.
- Investigate product complaints, identify root cause, and reported quality issues within the CFT team (e.g. internal, supplier, customer, and warranty) and instigate permanent corrective actions.
- Enabling safe launch inspection process for new parts for incident free launches.
- Documentation of defect analysis with 8D report on TRC and MRC for closure.
- Use problem logs to identify and report the recurring issues to ensure the closure accordance to the company guidelines.
- Monitoring the KPIs related to complaint management, inspection, and define measures to achieve the KPIs.
- Responsible for new part release w.r.t engineering drawing review, In-house measurements, and measurement co-relation with supplier
- Active Participation in the Process FMEA’s, Process audit and Supplier Assessment.
- Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing).
B.E (Electronics Eng / Electrical & Electronics Eng )
Additional InformationTechnical
Skills:
PSS, etc..) and Knowledge of 6 Sigma, Lean manufacturing and SAP system.
Behavioral
Skills:
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