Marketing Representative - Part Time

Job Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll work in a fast‑paced environment with a diverse team, help guests find and enjoy entertainment, and grow your career with supportive programs.

• Support omnichannel app activations, casino promotions, and events.
• Assist and support the Marketing Department with generating app activations for Sports book, Penn Play, iGaming, and social gaming, as well as casino promotions and events on select shifts.
• Maintain up‑to‑date information for all digital initiatives, promotions, app features, benefits, and casino event details to ensure guests receive accurate and prompt information.
• Answer phone calls and proactively assist customers—both internal and external—with their concerns.
• Greet guests at banquet and large event entrances.
• Accurately complete paperwork related to lost or stolen patron items.
• Perform light clerical work, including envelope stuffing, filing, faxing, and copying.
• Direct guests to appropriate areas and contact the relevant department for guest needs.
• Educate patrons on the value of the loyalty program and assist them with related questions.

• High school diploma or GED required; one year of customer service experience or an equivalent combination of education and experience. Marketing experience preferred.
• Excellent interpersonal skills and the ability to resolve problems and conflicts diplomatically.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Outgoing, energetic, and enthusiastic attitude.
• Effective communication skills, capable of presenting information and responding to questions from managers, clients, customers, and the general public.
• Comfortable initiating conversations and creating a fun environment with guests.
• Must be at least 18 years of age.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Base salary is part of a competitive Total Rewards package that includes wellness programs, day‑one medical coverage, 401(k) matching, and an annual performance bonus. Paid time off is earned according to local policy and increases with length of employment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.

Starting salary: $16.00 per hour.