Guest Safety Officer - The Casino

Job Duties And Responsibilities

The identification and removal of any individual who is required to be excluded or ejected from the licensed facility under section 1514 of the act, who may be excluded or ejected from the licensed facility under section 1515 of the act or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act.

Responsible for completing annual Anti-Money Laundering/Title 31 training

Provision of immediate notice to supervisors designated in the internal controls and the casino compliance representatives and the Pennsylvania State Police at the licensed facility upon detecting any individual who is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapter 511a or 513a or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a

Assist in transporting money, chips, and tokens.

Control access to restricted areas

Respond promptly and appropriately to customer and team member incidents and accidents.

Monitor customer and team member passage in and out of casino for possible underage patrons and other banned individuals.

Working knowledge of CMS system including but not limited to the following:
Cage, Pit, Credit, Marketing, Players Club, Player Tracking menus and Self-Exclusion display

Complete safety inspections/other logs and forms, and write applicable report if necessary

Secure areas during incidents or emergencies

Write reports as required

Ensure the safety and security of all customers and team

High School Diploma or GED equivalent required

Must be able to receive and maintain all required certification

Must complete all required company training

Gambling Problem? Call 1-800-GAMBLER

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.