Operations Analyst - Traditional

As a member of the SEI Wealth Platform, US Operations, the Income Analyst role requires a self‑motivated, goal‑oriented individual to work in a team environment, manage multiple tasks in a time sensitive delivery schedule. The Income team is proactively researches, interprets, notifies and processes events for Mutual Fund and Traditional Assets. They are responsible for processing Income events on the SEI’s Wealth Platform with a team of analysts.

• Basic processing and/or service activities specific to team function
• Reviewing, analyzing, and entering client information and transactions into multiple systems
• Setting up securities, general account level maintenance, and some level of client contact
• Respond to client inquiries in a timely, accurate and professional manner
• Working on special projects as needed
• Perform research & analysis of root cause conditions
• Implement solutions as assigned
• Interact effectively with multiple operational processing teams
• Maintaining the highest level of confidentiality, quality and privacy
• Manage a time-sensitive delivery schedule
• Participate in developing, maintaining and ensuring the associated Procedures and Controls around Income processing are carried out according to policies in order to satisfy all audits and minimize any and all risk
• Accountable for working towards agreed OLA’s to ensure delivery of services to the client in an accurate and timely manner
• Reconcile and clear suspense accounts and reconciliation breaks
• Proactively research, interpret, notify and process income events for Mutual Funds
• Proactively research, interpret, notify and process income events for Traditional Assets
• Provide coverage and support to various team members and may be called upon to assist with related activities within SWP US Operations Services
• Preparing and processing error‑free transactions accurately and in a timely manner, according to instructions and according to SEI procedure
• Other duties as assigned

• Undergraduate degree and/or equivalent work experience required.
• Knowledge of Microsoft Office products including Word, Excel, Access and Outlook.

• The ability to demonstrate effective communication skills to clients, service partners, and internal teams both in written and verbal communication.
• Effectively coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelines.
• Provide excellent customer service to both our internal and external clients and service partners, responding timely and professionally to client inquiries as well as handle problems.
• Must be able and willing to work effectively independently, as well as in a team, in an open floor environment.
• Must be detail oriented.
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.

Please see our website for more information.

For this position, SEI is not hiring individuals who require sponsorship for employment or continued employment now or anytime in the future.

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

• healthcare (medical, dental, vision, prescription, wellness, EAP, FSA)
• life and disability insurance (premiums paid for base coverage)
• 401(k) match
• education assistance
• commuter benefits
• up to 11 paid holidays/year
• 16 days PTO/year pro-rated for new hires which increases over time
• paid parental leave
• back-up childcare arrangements
• paid volunteer days
• a…