Event Coordinator, Entertainment & Gaming

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Full Time Pocono Lake, PA, US

2 days ago Requisition

Salary Range: $25.00 To $28.00 Hourly

Job Title: Event Coordinator
Department: Recreation
Reports To: General Manager
FLSA Status: Non-Exempt
Education: High school diploma or equivalent preferred; additional education or training in recreation, hospitality, or related field preferred.
Experience: 1–2 years in a related field preferred. Customer service or recreation-related experience preferred. Experience handling cash or point-of-sale transactions is a plus. Familiarity with lake, boating, or outdoor recreation environments is beneficial. Experience in recreation or event planning preferred.
Work Schedule:Must be able to work a flexible schedule including evenings, weekends, and holidays.

The Event Coordinator / Event Specialist is responsible for supporting the planning, coordination, and execution of events from concept through completion. This role oversees event logistics, vendor relationships, staffing coordination, procurement activities, Point-of-Sale (POS) operations, and adherence to standard operating procedures (SOPs). The ideal candidate is highly organized, detail-oriented, customer-focused, and able to thrive in a fast-paced environment while managing multiple priorities.

• Coordinate all aspects of events, including setup, execution, and breakdown.
• Support corporate events, meetings, conferences, trade shows, fundraisers, private events, and special programs.
• Ensure events are executed according to client expectations, budgets, and timelines.
• Conduct event site inspections and assist with venue logistics.
• Monitor event activities and proactively resolve operational issues.

• Coordinate with vendors, caterers, entertainers, rental companies, and service providers.
• Obtain quotes, compare pricing, and assist with vendor selection.
• Monitor vendor performance and ensure contractual obligations are met.
• Maintain positive relationships with vendors and external partners.

• Assist with scheduling and coordinating event staff.
• Communicate event requirements, assignments, and expectations to team members.
• Support training and ensure staff adherence to safety and service standards.
• Serve as a point of contact during events and help address staffing needs.

• Source and procure event-related supplies, materials, and equipment.
• Track inventory levels and coordinate replenishment as needed.
• Maintain accurate records of purchases and expenses.
• Ensure cost-effective purchasing practices and budget compliance.

• Follow and enforce established Standard Operating Procedures (SOPs).
• Assist in developing and updating event processes and operational documentation.
• Ensure compliance with company policies, safety requirements, and event standards.

• Operate and troubleshoot Point-of-Sale (POS) systems during events.
• Process transactions accurately and securely.
• Assist with cash handling, reconciliation, and sales reporting.
• Support revenue tracking and event-related financial documentation.

• Provide exceptional customer service to clients, guests, vendors, and team members.
• Respond professionally to inquiries, concerns, and special requests.
• Maintain a positive and professional presence throughout all events.

• High school diploma or equivalent.
• Minimum of 1 year of event coordination, hospitality, catering, retail, or related experience.
• Strong organizational and time-management skills.
• E…