VIP Host

At Draft Kings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time.

To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours Forge and cultivate relationships with our most engaged players as a VIP Host. You’ll execute the day‑time strategy of our industry‑leading VIP engagement program to understand the true needs of our players. To foster long‑term customer loyalty, you’ll play a key role in helping us deliver a world‑class experience that drives high levels of brand advocacy.

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

• Bachelor’s degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer-facing role.
• Comfort working in a fast‑paced, highly collaborative, and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Must be able to obtain and maintain required State Gaming Licenses.
• Willingness to travel and work nights and weekends.

The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable.

Your recruiter can share more about the specific pay range and how that was determined during the hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Draft Kings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at Draft Kings, we believe life’s more fun with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment.

We love what we do, and think you will too.