Traditions Bank - Community Banking Supervisor; Sr Head Teller

Traditions Bank - Community Banking Supervisor (Sr Head Teller)

Apply for the Traditions Bank - Community Banking Supervisor (Sr Head Teller) role at ACNB Bank
.

Community Banking Supervisor (also known as Senior Head Teller or Senior Branch Operations Specialist) leads a dynamic banking team while ensuring operational excellence. Join our team at Traditions Bank, a division of ACNB, as a Community Banking Supervisor and drive exceptional customer experiences, achieve office goals, and foster a collaborative, customer‑oriented culture.

• Banking experience:
  Minimum of 2 years as a Community Banking Supervisor, Head Teller, or Operational Specialist with advanced knowledge of branch banking functions.
• Skills & qualifications:
  Strong leadership and management skills, attention to detail, proficiency in Microsoft Office, effective communication, ability to open accounts, and contribute toward office sales goals.
• Education:
  
  High school diploma or equivalent.
• Physical ability:
  Capacity to lift and move currency/coin up to 50 lbs.

• Team leadership:
  Supervise, coach, and mentor the Community Banking Associate team to achieve performance expectations, uphold standards, and foster teamwork.
• Customer satisfaction:
  Ensure consistent delivery of high‑quality customer service and resolve inquiries promptly.
• Operational efficiency:
  Maintain accuracy in balancing vault, office currency, and coin levels, ensuring compliance with controls, audits, and regulations.
• Sales & referrals:
  Guide the team to identify sales opportunities and refer them to other departments or services.
• Risk management:
  
  Ensure strict compliance with policies, procedures, and security protocols.

• Lead by example in building relationships with customers and expanding financial solutions.
• Supervise the Community Banking Associate team to ensure efficient transaction processing and exceptional customer service.
• Support and coach team members in meeting sales goals, balancing performance, and adhering to bank standards.
• Oversee operational functions such as cash management, vault supervision, and ATM servicing.
• Coordinate workflow and collaborate with the Community Banking Manager to achieve office goals.
• Participate in team staffing and development processes, including onboarding and performance management.

• Health, dental, and vision insurance.
• Free or low‑cost supplemental health insurance for orthopedic/imaging services and high‑cost prescriptions.
• 401(k) with up to 4% employer match.
• Generous PTO package plus eleven bank‑paid holidays.
• Career growth and ongoing training and development opportunities.
• Family‑like work environment with wellness programs.
• Employee recognition and service awards.

Be part of an environment where your leadership skills and banking expertise drive success for your team, customers, and community. We foster growth, collaboration, and innovation, ensuring you thrive both personally and professionally.

Location:

2450 Eastern Blvd, York, PA 17402

Apply online:

ACNB Bank is an Equal Opportunity Employer.

Seniority level:
Mid‑Senior level |

Employment type:

Full‑time | Job function:
Finance and Sales.