Credit Services Coordinator

Location: Reedsville

Kish Bank is seeking a detail-oriented and highly organized Credit Services Coordinator to support the efficiency, consistency, and quality of our Credit Administration operations. This role plays an important part in coordinating workflow activities, maintaining critical credit-related information, and supporting lending and portfolio management processes across the organization. The ideal candidate enjoys keeping processes organized, information accurate, and teams aligned behind the scenes.

This position offers an excellent opportunity to build banking, lending, and credit administration experience while working closely with analysts, lenders, and operational teams.

What You'll Do

Workflow Coordination & Credit Process Support

• Coordinate and monitor workflow assignments for Credit Analysts to support timely completion of reviews and requests.
• Review credit-related workflows for completeness, consistency, and alignment with established requirements.
• Identify missing information or workflow gaps and facilitate follow-up with appropriate stakeholders.
• Support continuous improvement efforts that enhance workflow efficiency and operational consistency.
• Maintain a working knowledge of banking regulations, lending practices, credit terminology, and internal procedures.

Credit Administration & Data Management

• Maintain and update key internal reference lists and approved third-party provider information, including builders, attorneys, contractors, and related vendors.
• Ensure departmental information is accurate, organized, and readily accessible to support effective decision-making.
• Assist with maintaining consistency across credit administration documentation and processes.

Portfolio Support & Research

• Research account activity, payment history, and supporting background information related to collection or portfolio follow-up efforts.
• Support lending and credit teams by gathering, organizing, and preparing information for reporting, follow-up, audits, examinations, or resolution efforts.
• Assist with information readiness and quality control during examination and audit activities.
• Collaborate across departments to help resolve workflow or process-related issues.
• Contribute to departmental initiatives and operational enhancements as assigned.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of administrative, banking, lending support, credit administration, loan operations, or office coordination experience preferred.
• Previous banking or financial services experience strongly preferred.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, especially Excel and Word.

Physical Requirements

This position is primarily office-based with moderate standing, walking, reaching, bending, and stooping. The role occasionally requires lifting 10-20 pounds, with lighter lifting more regularly.

Why work at Kish?

At Kish, you can expect more than just a job. You can expect the opportunity to develop a career in a supportive environment where you can showcase your skills and talent. The Kish culture is all about people-those who work here, those we serve, and those in the communities we live and work in. Joining Kish means joining an organization that cares about you and invests in you every day, and a team of people who care deeply about making the lives of those around them better.

Benefits

• Competitive Compensation
• Competitive Medical, Dental, & Vision Coverage
• 401(k) with Company Match
• Company-Paid Life Insurance
• Employee Discounts on Loans, Insurance, & other Kish Services
• Generous Paid Time Off (PTO)
• Volunteer Time Off (VTO)
• Paid Holidays
• Telemedicine
• Wellness Rewards Programs
• Education Assistance Programs
• Tuition Reimbursement
• New Hire Training
• Career Development

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