PWM Registered Client Service Associate

Job Description:

Registered Client Service Associate (CSA)

• Cultivate and enhance new and existing client relationships through active communication, processing client requests, resolving inquiries, providing guidance, and ensuring key information and documentation remain current.
• Identify and assist with firm services and solutions that support clients' needs, including banking products and secure, digital offerings.
• Confirm authorization and authenticate clients when processing requests.
• Onboard and maintain client accounts, collect required documentation, assess risk, process money movement, and handle estate needs.
• Input orders as directed by clients and/or Financial Advisors, discuss reinvestment options, and corporate actions with clients.
• Prepare financial plans, client reports, and materials for client meetings.
• Review and take appropriate action on client account alerts.
• Partner with Financial Advisors in developing business plans and delivering against a client service model.
• Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars.
• Actively engage in training and education programs, including firm strategic priorities, professional development, and staying current on policies, procedures and new platforms.
• Perform administrative duties that support Financial Advisors, including telephone coverage, business travel arrangements, coordination of client meetings, and travel & expense reports.
• Proactively participate in firm initiatives directed by local management.
• Seek opportunities to share resources and collaborate with Financial Advisors.

• Active Series 7 GS and Series 66 AG/RA, or Series 63 AG and Series 65 RA.
• Two or more years of industry experience preferred.
• High School Diploma/Equivalency;
  College degree preferred.
• Strong knowledge of industry, products, and procedures.
• Exceptional writing, interpersonal and client service skills.
• Detail-oriented with superior organizational skills and ability to prioritize tasks.
• Strong computer skills and knowledge of Microsoft Office.
• Team player with ability to collaborate.
• Ability to work in a fast‑paced, evolving environment.
• Goal oriented, self‑motivated, and results driven.
• Knowledge of financial services products: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.

• Business Service Manager.

The role offers comprehensive employee benefits and perks in the industry and opportunities for professional growth within the organization.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. For more information, visit