Universal Banker III - Part Time - Jenkintown

Universal Banker III - Part Time - Jenkintown

Jenkintown Branch, 261 Old York Rd, Jenkintown, Pennsylvania, United States of America

Posted Monday, June 1, 2026 at 4:00 AM

Join our team as a Universal Banker and unlock endless opportunities for personal and professional growth.

As a Universal Banker, you will be the face of our bank, delivering world‑class service and building lasting relationships with our valued customers. The primary function of this role is to be the single point of contact for walk‑in customers, fulfilling sales, service and referral needs for a seamless customer experience. Provide service to customers in a timely and professional manner, expand the customer base through consultative sales techniques, and perform all the tasks associated with the direct handling of funds received or paid to customers in their day‑to‑day banking transactions.

Duties will include operating a Universal Banker terminal; cross‑selling bank products; processing customer and bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; and additional responsibilities in support of branch leadership and goals as well as other related functions.

At our bank, we take pride in developing our employees and providing them with the tools and support they need to succeed. If you have a passion for helping others, a knack for numbers, and a drive to excel, we want you on our team!

• Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service.
• Provide service to customers in a timely and professional manner, expand the customer base through consultative sales techniques, and perform all tasks associated with the direct handling of funds received or paid to customers.
• Process transactions efficiently and accurately such as deposits, withdrawals, loan payments, and account inquiries, ensuring accuracy and compliance with banking regulations.
• Handle large sums of cash, maintain assigned limits, conduct cash settlement, and provide supervisory support in line with branch leadership and goals.
• Educate customers on our wide range of banking products and services, helping them make informed decisions that meet their financial needs and sales goals.
• Build strong relationships with customers, taking the time to understand their unique financial situations and offering personalized solutions, including opening deposit products and selling consumer credit products with an NMLS license.
• Identify opportunities to cross‑sell bank products and services, maximizing customer satisfaction and contributing to the bank's growth.
• Stay up to date with industry trends and product knowledge, attending training sessions and workshops to enhance your skills and expertise.
• Collaborate with team members and other departments to ensure seamless integration of services and provide exceptional customer experiences.
• Attend quarterly Job Family meetings in corporate headquarters as required.
• Adhere to banking regulations and compliance standards, maintaining the highest level of integrity and confidentiality in all transactions.
• Embrace a culture of continuous improvement, actively seeking feedback and implementing strategies to enhance operational efficiency and customer satisfaction.
• Proactively resolve all customer issues, working with a sense of urgency to meet and exceed customers’ needs and expectations, while taking ownership and accountability of customer issues and complaints.
• Meet sales goals to expand the customer base through consultative sales techniques, building relationships and selling consumer credit products with an NMLS license.
• Report teller differences daily.
• Assist Universal Supervisor, verify cash shipments, conduct teller, vault, and ATM audits as needed.
• Comply with all opening and closing procedures.

• Demonstrate behaviors consistent with and hold others accountable for behaviors consistent with our mission and values.
• Assist in developing new business for Firstrust, alert to expressed customer/prospect needs to suggest appropriate services,…