Bilingual Teller Retail Banker

Job Title

Branch Banking

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well‑rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
• Must be fluent in English and Spanish.
• High School Diploma or equivalent required.
• Full‑time.
• No supervisory responsibility.
• Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
• Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

• Be an Owner: take control of your future with our Employee Stock Ownership Plan (ESOP).
• 401(k) Company Match in ESOP:
  Woodforest adds 50¢ for each $1 you save, up to 6% eligible pay.
• Opportunities for Long‑Term Growth: take advantage of growth opportunities and professional development to advance in your career.
• Banking Products & Services: providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
• Competitive Base Pay: and regular compensation reviews to ensure you continue to earn competitive pay.
• Paid Time Away:
  Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.
• Medical Coverage: 12 comprehensive plans available at an affordable cost!
• Short and Long‑Term Disability & Life, AD&D Insurance: 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well‑prepared for whatever comes your way.
• Well‑being Program (Employee Assistance Program): that helps you take care of your physical, mental, and financial health.
• Resource Champions: are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.

Primary

Location:

Pennsylvania‑Mount Pocono

Schedule:

Full‑time

Work Locations: PA - Mt Pocono WM‑ Route 940 Mount Pocono 18344

Unposting Date:
Ongoing

Organization:
Pennsylvania

Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws.