Manager, Fixed Income Service

Location: Malvern

Summary

In Fixed Income Service, we improve Vanguard's ability to deliver unmatched fixed income investment outcomes by ensuring high-quality inputs for daily trading, translating those inputs into a holistic portfolio view, and informing portfolio management strategies through expert insights and analytics. The Fixed Income Service Manager will lead front-line crew responsible for delivering investment data and trade support across the investment lifecycle to Vanguard's various fixed income trading desks.

You'll partner closely with portfolio managers, traders, and cross-functional teams, ensuring our fixed income strategies are powered by accurate data, strong controls, and scalable processes - all aligned with Vanguard's mission to give investors the best chance for investment success.

Core Responsibilities (What you'll do)

* Lead, coach, and support a team of fixed income data and trade management professionals, fostering an inclusive environment where individuals can grow and contribute their best at work.

* Set clear performance expectations, provide ongoing feedback, and manage performance and compensation decisions in alignment with HR policies.

* Oversee teams delivering portfolio administration, operational support, data management, and trade readiness across a range of fixed income asset classes and strategies, ensuring portfolios are accurate and ready for trading decisions.

* Build and maintain strong relationships across Vanguard's middle- and back-office teams and external partners such as custodians, index providers, and technology partners.

* Partner with portfolio managers, trades, and business leaders to address complex investment, data, and execution-related matters.

* Ensure the integrity of investment data and quality, aligning operational execution with investment objectives.

* Establish and maintain escalation frameworks and decision protocols to effectively manage operational risks, including performing root-cause analysis and developing sustainable solutions.

* Promote strong operational procedures, documentation standards, and continuous improvement efforts to enhance efficiency, scalability, and risk management.

* Lead cross-functional initiatives to improve processes, enhance systems, and standardize workflows across teams.

* Support new portfolios, products, and market-driven initiatives by defining requirements, overseeing testing, and ensuring smooth implementation. Assess the operational impact of market, regulatory, and business changes and guide necessary adjustments to data, processes and controls.

* Contribute to special projects and broader team priorities as needed.

Qualifications (What we're looking for)

* Minimum of five years of experience in financial services or a related field

* Experience leading or supervising teams

* Strong understanding of investment operations, financial markets, and fixed income products.

* Ability to work across teams, build relationships, and communicate effectively with a variety of stakeholders.

* Analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality results.

* An interest in continuous improvement and helping teams adapt to evolving business needs.

Special considerations

* Role is part of Vanguard's US Fixed Income Service team.

* Requires close partnership with investment professionals and cross-functional stakeholders.

* May involve participation in strategic initiatives, new product launches, and regulatory-driven changes.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.