Credit & Collections Specialist Conshohocken, PA

Credit & Collections Specialist

Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations.

Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.

How you will make an impact

• Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits
• Monitor accounts receivable aging and proactively follow up on past-due balances
• Perform collections activities via phone, email, and written correspondence
• Investigate and resolve billing discrepancies, short payments, and disputes
• Maintain accurate and up-to-date customer credit files and account records
• Collaborate with sales, customer service, and accounting teams to address account issues
• Recommend accounts for credit holds or escalation based on risk assessment
• Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance
• Support month-end close activities, including reconciliation of A/R accounts
• Ensure compliance with company policies and applicable regulations