Collections Specialist Job in Lemoyne, PA

Collections Specialist

We are looking for a motivated Collections Specialist to join our client in Harrisburg, Pennsylvania. This position offers the opportunity to work in a dynamic, fast-paced environment where strong customer service skills and attention to detail are essential. The company has extremely low turnover, as they truly invest in their employee growth, so this is a great career opportunity for anyone looking to enter or continue in the collections field!

• Manage a high volume of accounts, ensuring timely and efficient collection of outstanding balances.

• Conduct outreach to customers via phone and email to discuss payment solutions and resolve any billing disputes.

• Maintain accurate records of customer interactions and payment agreements in the system.

• Review aging reports regularly to prioritize accounts needing immediate attention.

• Collaborate with internal teams to address discrepancies and improve collection processes.

• Provide exceptional customer service by addressing inquiries and fostering positive relationships.

• Ensure compliance with company policies and relevant regulations during all collection activities.

• Prepare detailed reports on collection progress and account statuses for management review.