Accounts Receivable Manager

Department: Finance
Reports To: Controller

We are seeking an experienced and results-driven Accounts Receivable Manager to lead our Accounts Receivable operations and drive the efficient conversion of completed projects into cash. This leadership role oversees customer invoicing, collections, lender funding, cash application, and receivable management while leading a team of Accounts Receivable professionals.

The ideal candidate will bring strong financial acumen, leadership experience, and a passion for process improvement. This position partners closely with Sales, Operations, Installation, and Finance teams to optimize cash flow, reduce aging receivables, ensure funding compliance, and enhance the customer payment experience.

• Lead all Accounts Receivable operations, including cash application, reconciliations, collections, and reporting.
• Ensure timely and accurate posting of customer payments, lender proceeds, and other cash receipts.
• Monitor aging reports and collection activities to minimize past-due balances.
• Investigate and resolve payment discrepancies, unapplied cash, and reconciliation issues.
• Oversee ACH and credit card dispute resolution processes.
• Develop and monitor key performance metrics related to AR performance, collections, funding, and Days Sales Outstanding (DSO).
• Establish and maintain internal controls, standard operating procedures, and process documentation.
• Support audits, compliance reviews, forecasting activities, and other finance initiatives.

• Manage all activities associated with third-party financing and lender funding.
• Ensure funding requests are submitted promptly following job completion.
• Monitor funding pipelines, lender stipulations, documentation exceptions, and outstanding unfunded projects.
• Verify that all customer, financing, and completion documentation is accurate, complete, and compliant with company and lender requirements.

• Oversee customer invoicing processes to ensure accuracy, completeness, and timely delivery.
• Verify invoice information aligns with contracts, CRM records, and supporting documentation.
• Respond to customer billing inquiries and coordinate the resolution of invoice disputes.
• Drive collection efforts for both residential and commercial accounts while maintaining positive customer relationships.

• Lead, coach, and develop a team of Accounts Receivable professionals.
• Establish performance expectations and monitor workload distribution.
• Serve as the escalation point for complex receivable, collection, funding, and payment issues.
• Identify and implement process improvements that increase efficiency, accuracy, and cash flow.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• 5+ years of progressive experience in Accounts Receivable, Collections, Credit, or Finance Operations.
• Prior supervisory or management experience preferred.
• Experience working with third-party financing relationships and lender funding processes.
• Experience with commercial invoicing and customer collections.
• Experience with ERP systems and financial reporting tools.

• Strong understanding of accounts receivable, cash application, reconciliations, collections, and funding operations.
• Knowledge of lender funding requirements and documentation compliance.
• Advanced Microsoft Excel skills.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities in a fast-paced, multi-location environment.

• Opportunity to lead and shape a critical finance function.
• Collaborative work environment with cross-functional exposure.
• Ability to directly impact company cash flow and financial performance.
• Professional growth and leadership development opportunities.
• Competitive compensation and benefits package.

If you're a driven finance professional who thrives in a leadership role and enjoys improving processes while delivering results, we'd love to hear from you.