Police Communications Operator

Salary

$49,948.00 - $75,298.00 Annually

Beaver County, PA

Non-Civil Service Permanent Full-time

N-

Pennsylvania State Police

SP Stf Srvs Unt Beaver

09/03/2026

9/12/2026 11:59 PM Eastern

73020

Multiple positions may be filled from this posting.

AFSCME

A1

ST05

Troop D, Beaver

3800 Dutch Ridge Road

Beaver, Pennsylvania

15009

PSP Human Resource Civilian Placement

RA-SPSPCIVILPLCMT

As a Police Communications Operator for the PA State Police, you join a mission that protects communities every day. This role places you at the center of incoming information that helps guide Troopers during emergencies and daily operations. You will play a vital part in keeping people safe and ensuring accurate communication. The PA State Police encourages you to apply your focus and commitment in this meaningful position.

This role centers on receiving, transmitting, and coordinating public safety information that supports PA State Police operations. As a Police Communications Operator, you will perform the following duties:

• Call Handling: Answer calls from the public and 911 operators and gather details to determine needed responses
• Incident Coordination: Relay information to Troopers and contact agencies such as fire, ambulance, or municipal police for assistance
• Record Management: Access and maintain records using systems such as CLEAN, JNET, and PFAD
• Trooper Monitoring: Track Trooper locations, share updates on active incidents, and use maps to interpret location data
• Public Assistance: Provide information to visitors and respond to administrative inquiries about department operations
• Training Support: Participate in safety communications training and assist new operators with learning procedures

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment, 40 hours per week
• Work schedule consists of rotating shifts, including weekends and holidays.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems;
  or
• Two years of experience using computer systems for entering, updating, and retrieving information;
  or
• Completion of 60 college credits;
  or
• An equivalent combination of experience and training.

• You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.

• You must be able to perform essential job functions.

• This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

• Pennsylvania law (51 Pa. C.S.
  * 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an…