Esthetician - PT

Esthetician Position at Bear Creek

The ideal Esthetician for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of The Spa team contributing to the guest experience by providing professional facials, waxing services and body treatments.

Administer professional facials, waxing services and body treatments, as assigned, to our guests

Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices

Properly care for equipment and use proper amounts of product to assist with cost controls

Actively promote home care programs, meeting minimum retail sales goals

Uphold the standards of sanitation and sterilization as directed by law and the Spa's policies and procedures

Perform prep work and properly clean and restock room/cart as required, notify management of low stock levels

Communicate to management any and all occurrences involving staff or guests in the spa that require attention

Have complete knowledge and understanding of all services and products while educating and training guests in these areas to effectively provide wellness and beauty solutions to meet the needs of our guests

Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available

Provide accurate, appropriate and immediate responses to all requests or questions from guests in a professional and courteous manner, ensuring complete guest satisfaction

Perform services within the appropriate time allotted for the service

Assist in all areas of spa operation as requested by management

Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor

Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately

Contribute to the team's success by accomplishing tasks and assisting with projects as needed

Maintain knowledge and compliance with departmental policies, service procedures, and standards

Work as a team member to ensure our guests have the best possible experience

Understand emergency procedures and be able to apply them when necessary

Report any incidents, property damage or injuries immediately to Manager/Supervisor

Attend department meetings and training sessions as necessary

Other duties as assigned by Manager and/or Supervisor

Support Southern Management's Mission, Vision, and Values

Comply with Bear Creek and Southern Management's policies and procedures

1-3 years demonstrated experience in upscale salon or spa, preferably in a hospitality environment

Hold and maintain a current Pennsylvania state license

Availability during peak operating times, i.e.: weekends, holidays and special events, as well as supporting the needs of The Spa

High School Diploma or equivalent required

Possess a thorough knowledge of the skin

Have excellent facial massage and skin extraction techniques

Possess excellent cleanliness and sanitation skills

Be willing to train in our spa's specific facial and body treatment offerings

Excellent guest service skills

Excellent verbal communication skills

Ability to work independently with little to no supervision

Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).

Alternate Sit/Stand or Walk at Will:
The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or…