Patient Services Rep II- Primary Care
Listed on 2026-03-03
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Healthcare
Healthcare Administration, Medical Office
Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records.
ESSENTIAL RESPONSIBILITIES- Accepts feedback
- Asks questions for clarification
- Gives accurate information
- Makes suggestions for improvements
- Is willing to accept change
- Works as a team member
- Uses listening skills
- Manages resources prudently
- Takes direction
- Thinks pro-actively
- Establishes positive rapport with patients and families, uses AIDET
- Reports to duty promptly and utilizes time effectively to provide clerical support
- Utilizes sick and vacation days appropriately
- Participated in conferences/in-services
- Attends staff meetings
- High School diploma or equivalent
- 2 years minimum medical experience
- Clerical experience in a physician's office preferred; EPIC experience preferred
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I.
duPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children’s and how we go well beyond medicine, visit us atwww.nemours.org .
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- Job Identification 17899
- Job Category Non-Clinical Support Staff
- Posting Date 02/27/2026, 04:24 PM
- Degree Level High School Graduate
- Job Schedule Full time
- Locations 833 Chestnut Street East, Philadelphia, PA, 19107, US (On-site)
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