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Patient Concierge, Palmerton Primary Care

Job in Palmerton, Carbon County, Pennsylvania, 18071, USA
Listing for: St. Luke's
Full Time position
Listed on 2026-08-21
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Location: Palmerton

St. Luke's - 6145 Delaware Avenue - Responsibilities:
Greet and assist patients, ensuring a compassionate patient experience;
Perform clerical duties: check-in/check-out, pre-registration, real-time eligibility verification, registration, MyChart education, appointment/testing scheduling, payment collection, and answering patient inquiries;
Provide waiting room concierge service and assist with kiosk check-in;
Support practice operations: opening/closing procedures, mail and deliveries, cash management and reconciliation, scanning faxes;
Collaborate with Access Center Patient Engagement Partners to address scheduling requests and coordinate with clinical staff for time-sensitive inquiries
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