Patient Care Technician

Responsibilities

• Provides patient care, including assisting with patient procedures and activities of daily living, and supporting physical, respiratory, and cardiopulmonary therapies.
• Performs the UPMC nursing core nursing assistant responsibilities—blood glucose, weights, vital signs, I/O, specimen collections, and Foley care—and at least four of the following BU‑identified tasks: phlebotomy, 12‑lead ECG, simple dressing, Foley catheter removal, point‑of‑care testing, bladder scan, straight catheter, or IV catheter removal.
• Assures equipment malfunctions are reported to the appropriate department and contributes to universal unit activities: responding to call lights and telephones, passing meal trays, and transporting patients.
• Constructively receives feedback, identifies learning needs, takes action to improve performance, and participates in self‑review as requested by the unit director.
• Provides instruction to patients and families under RN direction, and may apply, monitor, and remove restraints per physician or hospital protocol.
• Communicates clearly and effectively with all healthcare team members, demonstrates understanding of cultural diversity, horizontal violence, and impairment in health professions, and supports safety in the workplace.
• Adheres strictly to patient‑care policies, procedures, and safety protocols including standard precautions.
• Supports departmental changes, project work, and quality initiatives.
• Documents in the medical record as per established procedures and completes clerical functions as needed.
• Maintains full competency with UPMC nursing core assistant responsibilities and performs point‑of‑care testing, telemetry monitor application/reapplication, and hospital‑acquired condition & patient safety indicators.
• In addition to required standard competencies, maintains or achieves competency in at least one advanced skill: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12‑lead ECG, or NG tube clamping and removal.

• High school diploma or GED.
• At least one of the following:
  • One year of general healthcare experience.
  • Six months as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion.
  • Enrollment in a PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation.
  • Bachelor's degree in a health sciences field.
• Successful completion of UPMC Patient Care Technician class and eRecord training.
• Emergency Medical Technician (EMT) or Paramedic, or current enrollment in an EMT or Paramedic program preferred.

• CPR required based on AHA standards, including didactic and skills demonstration within 30 days of hire.
• ACLS preferred.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Act 34 certification.
• OAPSA certification.

UPMC is an Equal Opportunity Employer/Disability/Veteran