Social Worker - Program Coordinator

Job Title

Duties

Utilization of program coordination skills to develop and monitor administrative and clinical plans for assigned programs within medical center catchment. Emergency and Contingency program operations will be routinely reviewed with regular staff education.

Completion and monitor of Facility, VISN or Central Office Implementation dashboards or reports.

Monitoring and oversight of daily operations in assigned programs, including reporting updates with team assignment for panel management. Monitoring, reporting and development of corrective action plans associated with directive, policy, metric, or data trends to include access, clinic utilization and productivity trends in coordination with Section Chiefs.

Participation in clinic grid and stop code creation in coordination with MH/BMS Administrative Officer and Group Practice Management.

Coordination with Community Care Services, with strong focus on access and wait time parameters.

Coordinator serve as service level patient advocates.

Reporting and assisting with resolution of any patient safety issues.

Participation with the facility response team for disruptive behavior management team with expectation of being PMDB training.

Skills in independent organization of work, setting priorities, meeting multiple deadlines, and ongoing evaluation/performance improvement for assigned areas.

Direct patient care services to include crisis, urgent and routine evaluations of mental health conditions. Competency in Suicide Prevention Clinical care standards and Mental Health Procedure Requirements for psychiatry crisis. Timely and through documentation with Electronic Health Record.

Collaboration with multiple disciplines across service lines to develop standard of work uniformity to meet patient care expectations.

Coordination with Health Administration Services, with strong coordination with Eligibly for Limited Episode of Care and Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program tracking.

Coordination with Local Recovery and Evidence Base Care coordinators for continued implementation of episode of care model.

Coordination with specialty mental health services to support referrals for care transfer or episode of care.

Coordination with Patient Aligned Care Team (PACT) and Primary Care Mental Health Integration services for referral management and discharge from BHIP/COMPACT services.

Participation in assigned committees, peer reviews, work group, action teams and special projects as assigned.

Participation in On-Call service rotation.

Other duties as assigned based on service or facility needs.

Performs other duties as assigned.

Work Schedule:

8:00am to 4:30pm, Monday thru Friday

Telework:
May be available.

Virtual:
This is not a virtual position.

Relocation/Recruitment

Incentives:

Not Authorized

EDRP Authorized:
Former EDRP participants ineligible to apply for incentive. Contact VHAVISN
04HR
EDRP, the EDRP Coordinator for questions/assistance. Learn more

Permanent Change of Station (PCS):
Not Authorized