Medical Assistant

Job Details

Job Location:

HANOVER CENTER - HANOVER, PA 17331

Position Type:
Full Time Travel Percentage:
Up to 50%

Family First Health is a federally qualified health center (FQHC) that is accessible and community minded. We take a beyond healthy approach that goes outside the confines of the doctor’s office. As an inclusive health care model, we put everyone first. We want happy, healthy patients who can live better lives in better health. We strive to build a healthy community by being accessible in the communities we serve.

Family First Health is proud to offer care to our patients in York, Adams, Lancaster, and Lebanon counties, providing compassionate and comprehensive health services to people seeking accessible and affordable quality care.

At Family First Health, we improve lives in big ways and small ways. From high quality health services and innovative partnerships to daily acts of compassion. Family First Health Center makes a difference in the health and quality of life of the people and communities we serve by:

• providing quality, compassionate primary medical and dental care and social services to those who need it most;
• coordinating care and working with other providers to provide the full range of services our patients need;
• promoting and supporting healthy lifestyles;
• collaborating with others to improve access and break down the barriers of affordability, language and culture; and
• advocating for our patients and the medically underserved.

• Collaborates with other Patient Care Team Members for clinical direction and assistance in accordance with FFH established procedures.
• Reviews and identifies patient medical information to determine wellness needs to enhance the provider’s ability to administer comprehensive care, in accordance with the guidelines for the planned patient care initiative.
• In regard to patient care during a visit:
  • Accurately obtains and electronically records all vital information, medication request, allergies and chief complaint, etc., following the rooming of a patient for a patient visit.
  • Prepares exam room and patient for specific visit type, ensuring that the provider is able to conduct the visit immediately upon entry to the room.
  • Sanitizes patient’s room after treatment according to established protocol
  • Ability to perform all orders/instructions as recorded and requested by the provider, in a timely manner. Clearly documents all aspects of patient care in the appropriate chart and/or log using accurate medical terminology and spelling.
  • Accurately prepares and administers medications including insulin, injections and immunizations with peer-checking technique as per standing and/or provider order.
  • Collects, labels and documents samples for laboratory testing following proper laboratory protocol and procedure.
  • Provides educational material to patient to ensure patient understanding of the illness or treatment plan.
  • Follows HIPAA procedures to maintain patient confidentiality and verifies the identity of patients through “active” technique.
• In regard to vaccines:
  • Demonstrates proper handling, storage and maintenance of vaccines.
  • Documents vaccines accurately at all points of record keeping, including reconciliation in electronic record.
  • Responsible for vaccine cold chain to include handling of vaccines.
• Communicates effectively and respectfully with the healthcare team, peers, patients, and families to ensure excellent service and best course of care.
• Supports healthcare team at other sites by reporting to work as needed at the various sites.
• Completes comprehensive incident and patient complaint reports, following FFH policy, as needed.
• Performs nurse visits in compliance with FFH defined policy.
• Maintains proper medical supply…