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Front Office Shift Lead - Guest Services & Concierge
Job in
Mount Pocono, Monroe County, Pennsylvania, 18344, USA
Listed on 2026-06-29
Listing for:
Mount Airy Casino Resort
Full Time
position Listed on 2026-06-29
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
Mount Airy Casino Resort in Mount Pocono is seeking a Front Office Shift Manager to oversee Front Desk operations during assigned shifts. This role involves supervising staff, ensuring superior guest service, and managing hotel amenities, promotions, and events.
The ideal candidate will have 1-3 years of supervisory experience in the hospitality industry, strong leadership abilities, and excellent communication skills. This position requires adherence to company policies and state regulations, maintaining a safe and welcoming environment for guests.
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