Housekeeper, Hospitality ​/ Hotel ​/ Catering

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by Trip Advisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.”

Staff members are no exception to this rule.

Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!

To maintain a high quality standard of cleanliness and provide courteous service to guests.

• Make‑Up Day:
  Straighten and clean assigned rooms, houses, public areas and staff areas to specifications provided during training.
  • Wash and dry dishes, plates, and flatware
  • Empty garbage
  • Remake or change beds as necessary
  • Restock towels, soap, tissues, toilet paper, paper towels, dishwasher detergent, and coffee
  • Dust, vacuum, and wash bathroom and kitchen floors
  • Clean toilets, tubs, and sinks
  • Maintain utility, stock carts and vans, and order needed supplies from laundry
• Changeover Day:
  When guests check out, clean all rooms and houses assigned to you.
  • Change all linens
  • Wash garbage cans and recycle containers
  • Replace laundry bags, hangers, room folder supplies, and shower curtains
  • Maintain utility, stock carts and vans, and order needed supplies from laundry
  • Section Leader will call office for more instructions
  • Other duties as assigned

This position has no supervisory responsibilities.

To perform the job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

No prior experience or training is needed for this position.

Ability to read and comprehend simple instructions, write simple correspondence and memos, present information and updates in one‑on‑one and/or small group situations with guests, homeowners, and coworkers.

Ability to add, subtract, multiply, and divide numbers using units of money, weight measurement, volume and distance.

Ability to apply sound and prudent judgment to carry out detailed written and oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.

No certificates, licenses or registrations are required.

• Regularly required to stand, walk, use fingers, handle, feel, reach, climb, balance, stoop, kneel, crouch, crawl, talk, hear, taste and smell.
• Lift or exert force up to 50 lbs.
• Carry basket of cleaning supplies, vacuum, sheets, towels, blankets, duvets, bedspreads and miscellaneous equipment.
• Able to move household items such as housekeeping carts on wheels, small chairs, nightstands, dressers, rollaway, beds and cribs.
• The following vision requirements are also helpful:
  • Clear
  • Close vision at 20 inches or less
  • Distance at 20 feet or more
  • Ability to identify and distinguish colors
  • Peripheral vision: can observe an area seen vertically, horizontally, and left/right with eyes fixed on one point
  • Depth perception: 3-dimensional, judging distances in spatial relationships
  • Adjust focus: bring an object into sharp focus

• Non-weather wet or humid conditions
• Working near moving mechanical parts
• Outdoor weather conditions

• Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!).
• We promote teamwork and cooperation.
• We celebrate our staff with appreciation/holiday parties.

• Life and pet insurance
• Pension plans and 529 plans
• Complimentary birthday dollars
• Free use of many facilities, sports complex discounts, wellness programs
• Dozens of local employee retail discounts