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Guest Experience & Upsell Specialist
Job in
Spring Ridge, Berks County, Pennsylvania, USA
Listed on 2026-07-21
Listing for:
BP READING MANAGEMENT LLC
Full Time
position Listed on 2026-07-21
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Customer Service Rep
Job Description & How to Apply Below
Baywood is seeking a Front Desk/Guest Services associate to warmly greet guests, check them in and out, post transactions, and ensure accurate accounts. You will review balances, handle reservations, and coordinate with housekeeping and other departments to fulfill guest requests, including upsell opportunities.
The role emphasizes professional appearance, proactive service, and adherence to Baywood standards while maintaining guest privacy and safety.
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