Front Desk, Hospitality ​/ Hotel ​/ Catering

• Location 731 WELCOME LAKE ROAD,Hawley, PA, 18428,United States
• Employee Type Full-Time

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Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by Trip Advisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.”

Staff members are no exception to this rule.

Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!

Why Work at Woodloch Front Desk
:

• Challenging and fun work environment
• Fast pace atmosphere
• Guest Interactions
• Mostly really happy positive interactions, people love it here and love to vacation.
• Front Desk has to have a pretty good understanding of every department, we are constantly communicating and building relationships with employees outside of our department.
• Management and Owners that truly care about you as an individual and the company as a whole
• Flexible Schedules with AM, PM, and Overnight shifts
• Beautiful Surroundings
• Ability to problem solve, often turning something negative into something positive
• PTO, Health Benefits, 401K available
• WL Employee Discount Card- offers substantial discounts for over 50 surrounding businesses
• Access to Pines Property gym free of charge
• Staff appreciation events
• Winter Frolic
• Holiday Parties

To take care of the guests.

include the following. Other duties may be assigned.

• Check-out guests
• Summons luggage assistance to assist guests with luggage
• Sorts and distributes incoming mail
• Cashier
• Opening and posting charges
• Print guests’ bills and collect payments, and verify guest’s credit cards
• Answer switchboard and transfer to appropriate departments or guest
• Prepare reports
• Maintains lobby area and coffee station

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

There is no prior experience or training required to perform the essential functions of this job.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

This position requires no certificates, licenses, or registrations to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The…