ICT Supporter Place of Basel , CH type German Show details

Are you passionate about IT and want to provide support where it is needed on a daily basis? We are looking for a practice-orientated ICT supporter to join our IT team.

We can only consider applicants who are authorised to work in Switzerland (EU/EFTA). We only consider direct applications.

With us you benefit from at least 25 vacation days. We use an electronic time capture system so that you can reward your overtime with additional days off.

Catering

Culinary delights are very important to us: freshly prepared food in our staff restaurant, a lunch menu including soup and salad, water & tea and free fruit as well as high-quality products at greatly reduced prices await you in our outlet.

Mobility

Benefit from our contribution to environmentally friendly mobility, convenient public transport connections and a free SBB GA travelcard!

Expand your knowledge with extensive training programmes, high-quality courses at the Coop Training Centre and a wide range of personal development opportunities.

• Installing, configuring and maintaining workstation systems, peripheral devices, mobile devices, servers and network components
• Ensuring the stable operation of hardware, software and networks at several locations
• Receiving, analysing and resolving hardware, software, network and communication faults (1st/2nd level)
• Escalating complex incidents and coordinating suppliers, consultants and external support partners
• Supporting, advising and instructing users in the daily use of IT systems
• Participating in rollouts, software evaluations and smaller automations and scripts
• Working in early and late shifts, assignments in maintenance windows and on-call duty (7×24)

• IT training or comparable practical experience
• Experience in IT support and with Windows/Microsoft environments
• Very good knowledge of German, French and English an advantage
• Independent, team player, able to work under pressure and flexible
• Driving licence and willingness to work on site
• High service orientation and genuine enthusiasm for IT

Our awards stand for innovation, commitment and excellence - here you can see the recognition of our passion for finding and promoting the best talent.

‘Our future is incredibly exciting! We are continuously optimising our production facility with the latest technologies to keep pace with the times. We work closely with the specialist departments in a fascinating environment to continuously develop our products. This is how we actively contribute to offering our customers even better solutions and sustainably advancing our company.’

CFO/CIO Bell Food Group