Hybrid Cloud Ops Engineer

Role Summary

We are seeking a 2nd line Hybrid Cloud Ops Engineer to help manage our global hybrid cloud environment. You will work with a team of experienced Senior Cloud Engineers to advance our Cloud First strategy through continuous improvement of the IT ecosystem.

• Manage the VMware virtualization queue for incidents, problems, changes, tasks, and requests and ensure workload is effectively managed; prioritize and respond to tickets as appropriate.
• Analyzes system requirements and performance of hardware/software systems, and develops specific measures to increase the overall efficiency of these systems
• Responsible for all day-to-day management of the Windows, VMs including installation, upgrades, troubleshooting, patching, backup and recovery.
• Ensure the 24/7/365 availability of all systems, applications, and infrastructure in Converged / Hyper-Converged Infra. DELL EMC VxRail, VxRack, cluster configuration and management, VM policy management & vSAN network management
• Perform day to day troubleshooting and maintenance of VMware ESXi, vCenter, NSX and related servers.

• Required:
  
  Strong analytical, problem-solving, and troubleshooting skills
• Required:
  
  Knowledge of cloud management, automation, alerting and monitoring tools
• Required:
  
  3 to 6 years’ of experience with VMware
• Required:
  
  2 to 5 years’ experience with W2k16/19/22 or RHEL
• Required:
  
  Familiar with Infrastructure as a Code
• Required:
  
  Experience with Ansible playbooks and Terraform patterns execution.
• Required:
  
  Bachelor’s Degree or commensurate industry experience
• Preferred:
  Basic familiarity with scripting and automation
• Preferred:
  Experience with Service Now ticketing
• Preferred:
  Familiar with ITIL framework
• Preferred:
  Strong communication skills – internal customer focus
• Preferred:
  Experience with in an infrastructure operations environment
• Preferred:
  Strong personal & work organisational skills

• Travel: 0%
• Location:
  
  India, Bangalore