Learning & Development Specialist

Location: Ambler

Job Requirements

Job Summary

We are seeking an innovative and forward-thinking Learning & Development Specialist to lead the integration of Artificial Intelligence (AI) into our learning strategy and workforce development initiatives. This role will design, develop, and implement AI-focused learning programs while also leveraging AI tools to enhance learning experiences, personalization, and organizational capability building.

The ideal candidate combines expertise in instructional design with a strong understanding of AI concepts, tools, and applications in the workplace.

Key Responsibilities

AI Learning Strategy & Program Development

* Design and implement AI literacy programs across the organization.

* Develop curriculum on topics such as Generative AI, Machine Learning fundamentals, AI ethics, automation, and data-driven decision-making.

* Partner with business leaders to identify AI skill gaps and future capability needs.

* Create learning pathways for technical and non-technical audiences.

Instructional Design & Delivery

* Develop engaging eLearning, workshops, microlearning modules, and blended learning programs.

* Facilitate AI-focused training sessions (virtual and in-person).

* Create hands-on learning experiences using AI tools and platforms.

* Measure learning effectiveness and continuously improve content.

AI-Enhanced Learning Innovation

* Leverage AI tools to personalize learning journeys and improve learner engagement.

* Use analytics and AI-driven insights to track learning outcomes.

* Explore emerging AI technologies and recommend applications for corporate learning.

* Automate aspects of learning design and administration where appropriate.

Collaboration & Change Management

* Work cross-functionally with HR, IT, Data, and business teams to support AI adoption.

* Support change management initiatives related to AI transformation.

* Promote responsible and ethical AI use within learning programs.

Required Qualifications

* Bachelor's degree in Human Resources, Organizational Development, Education, Instructional Design, or related field.

* 3+ years of experience in Learning & Development or instructional design.

* Strong understanding of AI concepts (Generative AI, machine learning basics, automation, AI ethics).

* Experience designing digital learning content.

* Familiarity with AI tools (e.g., ChatGPT, Copilot, AI-based LMS features, automation platforms).

* Excellent facilitation and communication skills.

* Strong project management abilities.

Preferred Qualifications

* Certification in instructional design (e.g., ATD, CPTD).

* Experience implementing AI in corporate environments.

* Knowledge of data analytics or data visualization tools.

* Experience in digital transformation initiatives.

* Familiarity with LMS platforms and learning analytics tools.

Technical Skills

* Instructional design methodologies (ADDIE, SAM)

* eLearning development tools (Articulate, Captivate, etc.)

* AI tools and applications (Generative AI platforms, AI-enabled analytics)

* LMS administration

* Data analysis and reporting

* Change management principles

Salary

* Expected salary range $75,000 - $90,000

Please note the Salary range is subject to change in the future in accordance with Phenom's policies

Benefits

We want you to be your best self and to pursue your passions!

* Health and wellness benefits/programs to support holistic employee health

* Flexible hours and working schedules, as well as parental leave for new parents

* Generous vacation policies & holiday time off

* Growing organization with career pathing and development opportunities

* Tons of perks and extras in every office and even to those who work remotely!

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!

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