Technical Program Manager

About Us

You'll be part of a team that’s driving innovation and leading the way in cloud-based patient management software.

Resmed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings.

This is how we empower providers – with vital insight to deliver the care people need, right when they need it.

We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you!

The primary role of the Technical Program Manager function is to autonomously manage end-to-end cross‑functional delivery of IT program / projects.

Key deliverables include requirements gathering, documentation, scoping, defining goals/deadlines, resource allocation, tracking budget and implementation. Management of projects in accordance with the relevant quality management systems and requirements. Working with internal and external groups, suppliers and other organizations as part of the delivery of the software system, including focus on integration and test activities.

You will work as an integral part of teams across the organization to drive complex, high‑impact programs related to Cloud capabilities, CICD (Continuous Integration and Continuous Delivery) and Developer experience, Global Data Platform, Observability, Security by Design and more.

• The primary objective of the Technical Program Manager is to facilitate project and program level processes and execution, escalate impediments, manage risk and help drive continuous improvement across the projects and programs.
• Key responsibilities include:
  
  defining project scope and schedule while focusing on regular and timely delivery of value; overcoming resource constraints; managing risk and issues; identification of intra‑project timing and dependencies, leadership, coaching and mentoring teams to meet and exceed commitments; organizing and facilitating project status or agile ceremonies; preparing progress reports and communications for stakeholders.
• Managing the end‑to‑end planning and delivery of software releases containing features contributed by multiple agile teams.
• Work with product managers, engineering managers, program managers and other stakeholders to ensure team alignment with commitments.
• Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts. Typically requires a university degree or equivalent work experience.
• Responsibilities might include:
  • Manage risks and issues and be accountable for escalating as required , ensuring resolution to issues.
  • Accept and manage changing priorities and address issues quickly and professionally.
  • Support software release activities and documentation, including coordination with all applicable stakeholders.
  • Advocate of existing templates and processes developed by your organization to manage releases.

• Bachelor’s Degree in Computer Science or related discipline
• 4+ years of Program Management experience working directly with multiple agile, product and/or platform teams.
• Solid grasp of software development lifecycle (SDLC) methodologies and exposure to Agile and Dev Ops methodologies and tooling, specifically Jira, Confluence, and AI‑enhanced project tools.
• Excellent interpersonal and communication skills, enabling effective collaboration with cross‑functional teams and stakeholders.
• Proven ability to assess release‑related risks and implement effective mitigation strategies.
• Analytical and…