IT Support Specialist II; Temporary Job Mount Pleasant Pennsylvania USA,IT/Tech

Position: IT Support Specialist II (Temporary)
Location: Mount Pleasant

Build what powers tomorrow-join Intervala, where advanced electronics manufacturing meets innovation, precision, and purpose.

We are seeking an IT Support Specialist II, to work under the guidance of experienced IT professionals to provide support and assistance for the organization's IT infrastructure. You will be responsible for maintaining, troubleshooting and supporting the organization's computer systems, and other related hardware and software components.

Provide Tier I end-user technical support and assistance to end-users
Ensure timely resolution of help desk tickets
Troubleshoot and resolve hardware and software issues
Install and configure computer hardware, software, and peripherals
Administer Active Directory (AD) including user lifecycle management, group policy updates, OU structure maintenance, and permissions troubleshooting
Troubleshoot and support network connectivity issues (LAN/WAN, VPN, DNS, DHCP), escalating only complex architectural issues
Assist in Group Policy (GPO) deployment and troubleshooting for endpoint security, software deployment, and configuration enforcement
Assist with network device configuration and monitoring (switches, firewalls, wireless access points) under senior guidance
Support endpoint security tools (antivirus, EDR, patching systems) and remediate vulnerabilities
Monitor servers and network equipment
Monitor backup and disaster recovery systems
Perform routine maintenance and upgrades of IT infrastructure
Ensure IT security and compliance with policies and procedures
Manage all facility badge access
Document and maintain IT infrastructure inventory and procedures
Collaborate with other IT professionals to provide effective IT support and services

Knowledge, Skills, & Abilities

Strong knowledge of computer hardware, software, and networking.
Familiarity with Windows operating systems.
Ability to troubleshoot and solve technical problems.
Excellent communication and teamwork skills.
Strong organizational skills with attention to detail.
Flexibility to work on different IT projects and assignments.
Willingness to learn and adapt to new technologies.
Strong interpersonal communication skills.

Required Experience & Education

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field
2-4 years of progressive IT support experience

Why You'll Love Working Here

Competitive pay and great benefits- including medical, dental, vision, 401(k), and paid time off
Be part of a company that's growing, changing, and full of new opportunities
A supportive, team-focused culture where your ideas matter
Meaningful work that impacts industries making a difference in the world

Intervala utilizes and/or develops certain technologies which are subject to the U.S. Export Administration Regulations (EAR) or the U.S. International Traffic in Arms Regulations (ITAR).

Intervala is required to verify the status of all employees to determine whether each employee is a U.S. Person or a Foreign Person for the purposes of determining if an export authorization is required to approve an employee's access to export-controlled items, not as a condition for hire.

Equal Opportunity Employer
Intervala, LLC is an Equal Opportunity Employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law.