Graduate Assistant

Location: Dallas

Position Summary:

To provide assistance to the IT Networking Department in supporting students and system users by performing the following duties.

ESSENTIAL FUNCTIONS:

(other duties may be assigned)

* Assist with Network Setup and Configuration:
Participate in the setup and configuration of network devices such as switches, uninterrupted power supplies, and access points.

* Troubleshoot Network Issues:
Diagnose and resolve network problems by assisting in troubleshooting activities.

* Network Monitoring and Analysis:
Learn and use network monitoring tools to observe network traffic, performance metrics, and security events.

* Assist with Network Security Measures:
Participate in implementing and maintaining network security measures, such as network access controls.

* Perform Documentation and Reporting:
Assist in documenting network configurations, procedures, and incidents.

Education

Bachelor's Degree from a four-year college or university is required, with preferred education including completion of a relevant degree program such as Computer Science, Information Technology, or a related field.

Experience

* Enrollment in graduate courses in a related graduate program at Misericordia University. (Maximum 18 credit courses/per academic year)

* Prior leadership or supervision experience is perferred.

* Strong administrative, managerial, and interpersonal skills and computer competency required.

(Equivalent combinations of education, licenses, certifications and/or experience may be considered)