Jr. IT Specialist

Why Work for Us

We offer industry-leading benefits, including:

• Generous Paid Time Off (PTO)
• Medical, dental, and vision insurance
• Employee‑Assistance Program (EAP)
• Company‑paid life insurance, short‑term disability, and long‑term disability
• 401(k) with company match
• Additional voluntary benefits

• Review diagnostics and assess the functionality and efficiency of systems.
• Implement security measures.
• Monitor security certificates and company compliance of requirements.
• Offer technical support to company staff and troubleshoot computer problems.
• Install and update company software and hardware as needed.
• Anticipate and report the cost of replacing or updating computer items.
• Maintain proper documentation, including change logs, troubleshooting information, and maintenance routines.
• Follow appropriate procedure for access requests.
• Supervised assistance of IT Operations Manager in:
• Planning of IT environment, including network upgrades, server reconfiguration, and new device setups.
• Completion of Level 2 and 3 requests.
• Configuration of Server and Network level devices.
• Configuration of Clustered Hyper‑V hosts.
• Management of Network Resources like shares, printers, and databases.
• Follows 5S procedures.
• Other job‑related duties as assigned.

• High School Diploma/GED
• Working knowledge of relevant operating systems, software, and hardware.
• Excellent problem‑solving and critical thinking skills.
• Good organization, time management and prioritization.
• Efficient troubleshooting abilities.
• Effective communication skills, including speaking, writing and active listening.
• Great customer service and interpersonal skills.
• Effective documenting skills, including the ability to manage tickets and document resolutions to encountered issues.

• Associate degree in computer science / information systems or currently enrolled in a bachelor’s program.
• COMPTIA A+ and Network+ preferred.
• Experience with setup of video conferencing software and hardware, mobile devices, iOS, etc. a plus, but not required.

Typical working conditions at Kitron are indoors, safe, well‑lit, temperature controlled, with low exposure to noxious fumes or offensive odors. The environment is clean and sanitary with average light industrial noise. Production areas have machinery with moving parts. Static dissipative smock, and shoes are required. Offices with locking doors, meeting rooms, and common printing areas are well‑lit, clean, low noise, and temperature controlled with no exposure to noxious fumes or offensive odors.

• Stand 90% of the time
• Walk