Manufacturing IT Support Engineer
Job in
Blue Ball, Lancaster County, Pennsylvania, 17506, USA
Listed on 2026-07-06
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
Systems Analyst, IT Support, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Responsibilities
- Interaction with Team members for knowledge sharing, knowledge transition and issue resolution
- Stakeholder management, share regular updates and assist in preparing operational reports
- Triaging of issues and coordination with cross functional teams for timely resolution
- Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
- Maintaining agreed SLA levels and assuring Quality of delivery at all times
- Good experience as a .Net developer
- Good Experience in .Net Core and .Net Framework, ASP .Net,
- Good Experience on any SCADA platforms
- Strong experience in database technologies of SQL, Oracle
- Interaction with SME’s on functional issues
- Coordinate communications between suppliers, OEM, and business stakeholders for their particular area
- Tracks and report progress to stakeholders
- Working experience in Service Now and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes
- Day to day incident monitoring and resolution (Service Now preferred)
- Interaction with client (IT & Business users) on functional issues
- Development of functionalities as per requirement provided by customer
- BACHELOR OF COMPUTER SCIENCE
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