Global Business Relationship Manager - Marketing, Sales & Service
Job in
Center Valley, Lehigh County, Pennsylvania, 18034, USA
Listed on 2026-07-21
Listing for:
Olympus Corporation of the Americas
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
** Working
Location:
Massachusetts, Westborough*
* ** Workplace Flexibility:
Hybrid*
* ** _For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. _*
* ** __*
*
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our
Purpose:
** Patient Focus, Integrity, Innovation, Impact and Empathy.*
* Learn more about Life at Olympus:
.
** Job Description*
* The Global Business Relationship Manager (BRM) will create, own, and drive the global wide IT strategy for its assigned Business Domain and region in alignment with the overall strategy and under guidance of the BRM Head. The role is accountable and responsible for maximizing the value of the related IT investment made in this area.
The primary purpose of the BRM is to effectively stimulate, shape, manage and realize the business demand for the IT investment in its assigned area across all geographies and business units.
From the perspective of the executive business leaders, the BRM is the business unit's frontline representative and advocate to the IT organization. From the perspective of the IT organization, the BRM is the IT organization's strategist, coordinator, chief advocate, marketer and communicator. The BRM will foster business customer intimacy in IT and continuously develop a symbiotic and aligned relationship with all the business stakeholders at Executive Level and below.
"The job is conducted in line with our Core Values which are: agility, empathy, long-term view, unity and integrity. Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organisation and workforce."
** Job Duties*
* + Strategy & Roadmap Definition, Demand Management and Delivery.
+ Plan, develop, own, and drive a global wide IT strategy for the assigned domain under the guidance of the BRM Head.
+ Foster, shape and manage the business demand for the IT investment in the assigned domain across all geographies and business units.
+ Select the appropriate approach to meet the business's needs, as well as manage dependencies (both risks and opportunities) between other domains.
+ Ensure that the prioritized demand is translated into valid IT solutions and clearly defined projects (appropriate scoping and clear benefits definition).
+ Consult the BRM Head as needed in case of complex, large-scale or high-risk business changes.
+ With the support of the BRM Head, establish and maintain a multi-year roadmap of the Business Capacity Model & the System Landscape for IT systems related to domains in scope; synchronize it with Data Management, BI and OT (Operational Technology) roadmaps.
+ Identify and run the required global wide requests for proposals, analysis, recommendations, and execution with vendors.
+ Communicate, coordinate, connect the business mission, plans and priorities to the application domains and related IT functions, and engage with the IT delivery organization(s) to plan and provide appropriate support.
+ Once projects are in flight, the BRM will be accountable to satisfy IT delivery working closely with Solution Delivery and Infra & Service Delivery team.
+ After project completion, establish a learning & improvement review process to continuously enhance business value generation.
+ Stakeholder Management & Relationship Development.
+ Together with the BRM Head, coach executive business stakeholders and their direct reports and continuously raise their digital literacy; enable them to articulate technology needs and requirements that will advance business performance; proactively share technology advancements and market success stories in the respective domain; consult with Enterprise Architecture in developing the enterprise roadmap.
+ As the IT organization's chief advocate, support the BRM Head in informing and influencing the domain executives so that they understand, support, and adequately fund projects that are in concert with IT goals, such as enterprise…
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