Senior 24x7 Customer Support Lead (Hybrid
Job in
Crum Lynne, Delaware County, Pennsylvania, 19022, USA
Listed on 2026-08-22
Listing for:
TransUnion
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Location: Crum Lynne
Trans Union is seeking a Sr Lead, Customer Support Operations in the United States to lead a 24x7 Service Desk, ensure SLA/KPI adherence, and drive process improvements across Remedy/ITSM and Salesforce. The role reports to the Senior Manager of the Enterprise Applications and Programming division and requires regular in-person presence at an office location for at least two days a week.
This hybrid position emphasizes leadership, performance management, staffing optimization, and cross‑region
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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