SecOps Manager

Security Operations Manager

Responsible for the operation, performance and availability of all systems within PFFCU infrastructure. The primary focus will be on Information Security and some Networking Security technologies throughout the organization. The position is responsible for the operation, performance, and availability of the Credit Union's core security systems. He/She is also responsible for handling of security systems and projects of all levels of complexity.

This is a Leadership position – in addition to the aforementioned operational responsibilities, this position will provide mentorship, guidance, performance monitoring, and escalated support to all IT/IS teams.

This position will take ownership through hands on work and for managing and supporting PFFCU enterprise systems, including design, implementation and support. Must possess hands on ability to execute creative solutions to complex problems. Must be able to balance the ability to work independently and be the leader of a high performance team. Professionally interact with user groups while keeping Senior Information Technology management fully appraised of the status of his/her projects.

The Manager of Sec Ops will report to the SVP IT and will work closely with all IT/IS Systems department staff to assess and reduce information security and network risks and to ensure compliance with established financial institution regulations. This role is responsible for all aspects of daily Alert Monitoring and Reporting, Security Information and Event Management (SIEM), Web content filtering, Nessus, Annual Risk Assessment Assistance, Quarterly Logical Access Reviews, Audit Response Assistance, CSW, ISE, AMP, Trellix, MS Defender, Fireye NX and CMS, RSA, Okta, Stealth Watch, Security Policy maintenance and mentoring of team members.

Responsibilities/Tasks:

• Hardware Architect and Hands-on engineering and management of all PFFCU Security and Networking systems
• Performance and Tuning of Security infrastructure
• Security implementation throughout the Info Sec infrastructure
• Review and Maintenance of daily jobs
• Security and Hardening recommendations/reviews/audits of all PFFCU infrastructure
• Maintain, configure and update the Info Sec infrastructure systems to ensure security, reliability and performance
• Analyzing and monitor system capacity and performance for upgrades and expansion
• Assist in managing the budgeting and business plans for his/her area
• Problem resolution at all levels for the Info Sec infrastructure while documenting root cause and performing corrective action
• Document and Diagram current and future expansion of systems and security through thoughtful analysis and review
• Mentoring staff and building a cohesive team
• Work in conjunction with third party vendors to expedite resolution
• Develop a working knowledge of the business side of PFFCU and be able to interface effectively with all user areas.
• Perform systems analysis of all software/hardware modification including vendor software releases/patches and user requests for change in a timely and proactive manner
• Revising and updating IT departmental procedures as it applies to Info Sec infrastructure, scheduling, tuning and maintenance
• Documenting internal support processes and procedures
• Designing and implementing processes to ensure high availability of all systems and take immediate control of production problems and drive them to resolution
• Working with the SVP IT to determine departmental priorities
• When appropriate engaging outside contractors with proper technical expertise
• Ensuring timely completion of projects and deployments
• Other duties as assigned by the SVP IT

Qualifications:

• 15+ years hands on Info Sec with some networking infrastructure experience (design and implementation)
• Project management skills are a must
• 7+ years in Management and Leadership
• Demonstrated advance networking experience with TCP/IP, UDP
• Demonstrated advance experience with Web/Content Filtering, IPS, IDS, XDR platforms, Nexus, Vulnerability Management and advance security technologies
• Experience working with vendors on multiple levels (ordering, provisioning and engineering)
• Bachelor's degree in technical field;…