Desktop Support Technician
Job in
Grove City, Mercer County, Pennsylvania, 16127, USA
Listed on 2026-09-01
Listing for:
Ovation Workplace Services
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.
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