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IT Deskside Support Engineer
Job in
Natrona Heights, Allegheny County, Pennsylvania, 15065, USA
Listed on 2026-09-05
Listing for:
Shrive Technologies LLC
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
JOB TITLE:
IT Deskside Support Engineer
FUNCTION: Field / Deskside IT Support
WORK MODEL: Onsite / Field-Based
COVERAGE MODEL: Site-Aligned with Field Mobility
TRAVEL: Within assigned ~30-mile radius
SHIFT MODEL: Business Hours + On-Call / Extended Support as required
- Minimum 4+ years of experience in:
- Deskside IT Support
- Field Support or Onsite IT Operations
- Experience supporting enterprise or healthcare environments preferred.
- Strong hands-on experience with:
- Windows desktops and laptops
- Common peripherals and printers
- Basic networking concepts
- Remote support coordination tools
- Familiarity with ITSM tools (preferably Service Now).
- Ability to lift and move IT equipment safely.
- Willingness to travel within assigned field region.
- Flexibility for after-hours or emergency support when required.
- Adherence to organizational security and safety policies.
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