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Onsite Desk Support Engineer – Windows & Office Pro

Job in Natrona Heights, Allegheny County, Pennsylvania, 15065, USA
Listing for: TECEZE
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Natrona Heights

HCL / Highmark is seeking an L1/L2 DSS Support Engineer to provide onsite end-user support in Erie, PA. You will troubleshoot desktops, hardware, software, printers, and network connectivity while ensuring SLA adherence.

The role requires 3+ years in deskside support, solid Windows 10/11 and MS 365 experience, and on-site availability in Erie, PA. Excellent communication and customer service skills are essential.

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