Cloud Operations Engineer

We are seeking an experienced Cloud Operations Engineer responsible for maintaining securing automating and optimizing our AWS-based production infrastructure supporting a high-volume email marketing platform The ideal candidate will ensure the availability security and performance of cloud services while supporting the company s email delivery infrastructure and maintaining industry best practices for email authentication and deliverability The role works closely with Engineering Security Product and Customer Success teams to maintain production systems troubleshoot infrastructure issues and continuously improve operational efficiency through automation

Manage and maintain AWS cloud infrastructure Provision and manage EC2 instances Auto Scaling Groups Application Load Balancers Route 53 VPCs Security Groups IAM EBS S3 and Cloud Front Perform infrastructure provisioning using Infrastructure as Code Terraform and Cloud Formation Monitor infrastructure capacity performance and cost optimization Ensure high availability and business continuity across production environments

Monitor production systems and respond to incidents in a timely manner Perform root cause analysis RCA for production outages Participate in on-call rotation and operational support Perform Linux and Windows server administration security patching and system maintenance Maintain production stability with minimal downtime

Build and maintain Amazon Cloud Watch dashboards and alarms Configure SNS notifications for infrastructure alerts Monitor application performance infrastructure health storage networking and system availability Investigate performance bottlenecks and recommend improvements

Manage SSL TLS certificates using AWS Certificate Manager and Let s Encrypt Implement IAM policies following the principle of least privilege Support vulnerability management using Amazon Inspector Guard Duty and Security Hub Perform infrastructure hardening and security best practices Support compliance initiatives and security audits

Manage AWS Backup policies and retention schedules Monitor backup jobs and recovery point health Perform disaster recovery testing and restoration procedures Maintain disaster recovery documentation and operational runbooks

Develop automation using Terraform Cloud Formation Python Bash and Power Shell Automate operational tasks to improve efficiency and reduce manual intervention Maintain reusable infrastructure templates and deployment pipelines

Support the cloud infrastructure hosting the company s email delivery platform Troubleshoot infrastructure issues affecting email delivery services Work with Engineering teams to ensure high availability of mail-related services Maintain DNS records associated with email infrastructure

Support aws ecs applications Collaborate with development teams on CI CD pipelines Troubleshoot containerized workloads and deployments

Configure and troubleshoot VPCs Subnets Route  Tables Internet amp NAT Gateways Security Groups Network ACLsRoute 53 DNSLoad BalancersSSL TLS terminationVPN connectivity

Develop and maintain operational documentation and runbooks Create Standard Operating Procedures SOPs Participate in change management processes Drive continuous improvements in automation reliability security and operational efficiency

Amazon Web Services AWS EC2

IAMVPCRoute 53S3

EBSElastic Load Balancing ALB NLB Cloud

WatchSNSAWS Backup Systems Manager SSM Cloud

FormationAWS Certificate Manager ACM Guard Duty Security  Hub…