Process Engineer

About Towne Towne

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year.

For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit  and follow us on Linked In.  for important notices that may be applicable to you. For more information about our privacy policy, please .

About Towne Towne is an exceptional arrival through departure experience company. Through our fully integrated technology and operations platform, we deliver parking and hospitality-focused solutions in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities.

For more information, visit  and follow us on Linked In.  to learn more about the following:
Towne is an Affir-mative Action, Equal Opportunity and E-Verify participating Employer, and encourage applications from all qualified individuals, including those with disabilities and veterans. Towne will consider for employment qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at  or .

Towne complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used and the Company’s record retention practices, and rights you may have under the CCPA.

The Process Engineer supports the testing and field implementation of parking technology, primarily Parking Access and Revenue Control Systems (PARCS), with growing exposure to Parking Guidance Systems. This hands-on role validates software releases, configures and stages equipment, and supports installation, commissioning, and technical troubleshooting. The position works across software, hardware and networking to ensure reliable deployments and collaborates with the Lead Process Engineer in New Zealand, engineering teams, contractors and customers to maintain consistent quality and implementation standards.

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) Own and maintain the test lab environment, ensuring it reflects current production hardware, firmware and software versions. Develop, document and maintain repeatable test plans and scripts for new PARCS software releases prior to field deployment. Design and execute functional, regression and integration testing across hardware, firmware and application layers.

Support the QA function in developing test scripts and acceptance criteria and maintain traceability between requirements, test cases and release documentation. Log, track and report defects and testing findings to senior management and engineering stakeholders, including release risk and readiness assessments. Collaborate with the Lead Process Engineer in New Zealand and offshore/nearshore development teams to align testing standards, provide feedback and coordinate test result sign-off.

Stage, configure and quality-check PARCS equipment in preparation for shipment and field installation. Interpret customer and site requirements to configure back-end organisations, sites, rate structures and system settings. Design and implement UI/UX workflows for interactive customer-facing hardware including pay stations, kiosks and gate/entry terminals, ensuring configurations meet customer requirements and site-specific use cases. Provide technical support for field installations, including troubleshooting connectivity between site hardware, local networks and…