Senior Lead Project Manager, Implementations

ConcertAI is building the future of precision medicine. We use advanced artificial intelligence and real-world data to transform how healthcare and life sciences generate evidence, make decisions, and improve patient outcomes—starting in oncology and rapidly expanding across therapeutic areas. Our teams partner with the world’s leading pharmaceutical companies, providers, and research organizations to solve some of healthcare’s most complex challenges.

At the core of our innovation is Cara, our next-generation AI platform that unlocks powerful insights from complex clinical, imaging, and molecular data. Combined with our Precision Suite—which unifies real-world data, advanced analytics, and scalable evidence generation—these solutions are transforming how clinical development, regulatory, and commercialization decisions are made.

ConcertAI brings together a portfolio of purpose-built solutions, including Tera Recon, an industry leader in advanced imaging and AI-driven visualization, and Cancer

LinQ, the ASCO-originated oncology platform advancing care quality and large-scale discovery.

Joining ConcertAI means working alongside bold thinkers, builders, and healthcare experts on innovative, high-impact products that directly improve patient lives. You’ll be part of a fast-growing, mission-driven organization at the forefront of AI-enabled healthcare, with meaningful opportunities for growth and leadership.

The Senior Lead Project Manager, Implementations is accountable for the successful onboarding and implementation of ConcertAI's Data Aggregation and Analytics solutions.

This role serves as the primary point of contact and engagement leader for customers throughout the implementation lifecycle, managing cross-functional teams, client stakeholders, third-party data vendors, and internal delivery resources. The Senior Lead Project Manager, Implementations ensures projects are delivered on time, within scope, compliant with contractual obligations, and aligned with customer business objectives.

The Senior Lead Project Manager, Implementations owns implementation governance, stakeholder management, risk mitigation, project execution, and go-live readiness while partnering closely with Solution Consultants who own requirements, business rules, and solution design.

• Serve as the primary customer-facing leader throughout implementation.
• Establish trusted relationships with business, operational, compliance, and technical stakeholders.
• Lead implementation kickoff meetings, governance reviews, executive steering meetings, and status updates.
• Manage customer expectations regarding scope, timeline, dependencies, and deliverables.
• Act as the primary escalation point for implementation-related issues.
• Develop and maintain detailed implementation plans, timelines, milestones, and dependencies.
• Drive execution of customer onboarding projects from initiation through hypercare.
• Coordinate activities across Product, Engineering, Data Operations, Compliance, QA, and Customer Success teams.
• Monitor project health and proactively address risks, issues, and roadblocks.
• Maintain implementation governance standards and project management best practices.

• Ensure implementations remain aligned to contractual scope and approved requirements.
• Manage scope changes and facilitate formal change request processes.
• Identify and mitigate scope creep risks.
• Maintain project assumptions, decisions, risks, issues, and dependency logs.
• Provide impact assessments for requested changes.

• Lead onboarding and coordination activities with specialty pharmacies, distributors, hubs, data providers, and other third-party…