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Application Support Engineer

Job in Berwyn, Chester County, Pennsylvania, 19312, USA
Listing for: Eliassen Group
Full Time position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 50 - 60 USD Hourly USD 50.00 60.00 HOUR
Job Description & How to Apply Below

Description:

Hybrid 4 days onsite in Berwyn, PA

Our client seeks an Application Support professional focused on Tier 2 and Tier 3 level production support. The role requires reading Java code, troubleshooting failures, investigating production issues, performing root cause analysis, recommending fixes, and collaborating with engineering. The position is not a production monitoring analyst role and is intended to grow into engineering responsibilities over time.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $50.00 to $60.00/hr. w2

Responsibilities:
  • Read and interpret Java code to support applications.
  • Troubleshoot code failures and production defects.
  • Investigate production issues and perform root cause analysis.
  • Recommend fixes and partner with engineering for implementation.
  • Create and run SQL queries to support investigations.
  • Leverage scripting for diagnostics and automation.
  • Support enterprise systems in a Tier 2 or Tier 3 capacity.
Experience Requirements:
  • 1 to 3 years in application support or production support.
  • 3 to 10 years in full stack engineering is beneficial.
  • Hands-on Java and SQL experience.
  • Proficiency with debugging and root cause analysis.
  • Scripting experience for tooling or automation.
  • Background supporting enterprise-scale applications.
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