IT Service Desk Technician: Frontline & Escalation Expert
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
New Enterprise Stone & Lime Co., Inc. is seeking a Service Desk Technician to diagnose and resolve hardware, software, connectivity, and end-user issues while delivering strong customer service.
This role involves Level 1 frontline support, incident documentation, and escalation to Level 2 for advanced problems, with collaboration across IT teams and vendors. The position emphasizes structured troubleshooting, accurate ticketing, and maintaining knowledge resources.
Are you ready to take on the IT Service Desk Technician:
Frontline & Escalation Expert role at New Enterprise Stone & Lime Co., Inc.?
This opportunity is for the IT Service Desk Technician:
Frontline & Escalation Expert role at New Enterprise Stone & Lime Co., Inc.
We are seeking a motivated IT Service Desk Technician:
Frontline & Escalation Expert to join New Enterprise Stone & Lime Co., Inc. in New Enterprise, PA, United States.
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